The Metro train has become one of the most convenient and fastest ways to travel in big cities like Delhi, Hyderabad, Mumbai, Bengaluru, Chennai, and Kolkata. For daily commuters, standing in ticket queues every day can be tiring. That’s where the Metro Pass comes in — a simple and smart solution for unlimited or discounted travel.
In this guide, we’ll explain how to apply for a Metro pass online, its benefits, eligibility, and recharge process.
What Is a Metro Pass?
A Metro Pass is a prepaid travel card that allows passengers to travel multiple times without buying tickets for each journey. It works just like a smart card, but with added benefits like daily, weekly, or monthly validity.
It’s the best choice for office workers, students, and regular Metro travelers who use the train every day.
Overview Table
| Point | Details |
|---|---|
| Service Name | Metro Pass / Smart Card |
| Type | Prepaid Travel Card |
| Validity | Daily / Weekly / Monthly (depends on city) |
| Apply Mode | Online or Offline |
| Recharge Options | App / Website / Station Counter |
| Accepted In | Delhi, Hyderabad, Mumbai, Bengaluru, Chennai, Kolkata, Lucknow, Jaipur, etc. |
Benefits of Having a Metro Pass
- Time Saving: No need to buy tickets every day.
- Discounts: Regular pass users often get fare discounts (up to 10–20%).
- Cashless Travel: Easy tap-and-go entry and exit.
- Recharge Anytime: Online recharge through app or website.
- Safe and Smart: Reduces paper ticket use and saves time.
How to Apply for Metro Pass Online
Different cities have their own Metro systems and websites, but the process to apply for a Metro pass online is almost the same everywhere.
Here’s a general step-by-step process:
Step 1: Visit the Official Metro Website
Go to your city’s Metro website:
- Delhi Metro: www.delhimetrorail.com
- Hyderabad Metro: www.ltmetro.com
- Mumbai Metro: www.reliancemumbaimetro.com
- Bangalore Metro (Namma Metro): english.bmrc.co.in
Step 2: Go to the Smart Card or Pass Section
Look for options like “Metro Smart Card,” “Travel Pass,” or “Online Recharge” on the website.
Step 3: Register or Login
Create an account using your mobile number or email ID, and log in.
Step 4: Enter Personal Details
Fill in your name, contact number, city, and ID proof (like Aadhaar or voter ID).
Step 5: Select Pass Type
Choose your preferred pass type:
- Daily Pass – valid for one day (unlimited rides).
- Weekly Pass – valid for seven days.
- Monthly Pass – valid for 30 days.
Step 6: Make Online Payment
Pay using UPI, debit card, or net banking. Once payment is done, your pass will be activated or you’ll receive instructions for collection at the nearest station.
How to Recharge Metro Pass Online
After applying for your pass, you can recharge it anytime using:
- Official Metro App (like TSavaari, Delhi Metro App)
- Paytm / PhonePe / Google Pay under “Metro Recharge” section
- Official Metro Website
Remember: After online recharge, tap your card at the Add Value Machine (AVM) at any Metro station to update the balance before travel.
Metro Pass Validity and Renewal
- Passes are valid for a fixed number of days (depending on the type).
- Renewal can be done online or at the counter before expiry.
- Unused balance can usually be carried forward during renewal.
Common Problems and Solutions
| Issue | Solution |
|---|---|
| Payment failed but amount deducted | Wait for 24 hours; amount will auto-refund or contact customer care |
| Pass not updating after recharge | Tap your card on the AVM machine at the station |
| Lost or damaged card | Visit Metro customer care to block the card and transfer balance |
| Card not scanning at gate | Clean chip area or ask for a replacement card |
Metro Helpline Numbers (for Major Cities)
| City | Helpline Number |
|---|---|
| Delhi Metro | 155370 |
| Hyderabad Metro | 040-2333 2555 |
| Mumbai Metro | 1800-102-3030 |
| Bangalore Metro | 1800-425-12345 |
| Kolkata Metro | 033-2226-3310 |
Conclusion
Applying for a Metro Pass online is quick, safe, and saves a lot of time. You can recharge from home, travel cash-free, and even enjoy discounts on daily rides. Whether you live in Delhi, Hyderabad, or any other city, having a Metro pass makes your journey smoother and smarter.
So, skip the queue, go digital, and travel hassle-free with your own Metro pass!
